Cookie Policy

What are cookies?

Cookies are small text files with relevant information that is downloaded by your access device (computer, mobile phone / smartphone or tablet) via the web browser (browser) when a website is visited by the user and is used to store information about user visits.

Cookies, depending on how long you stay on the page, can be classified as session or permanent cookies. The first type of cookies expires when you close your browser. The second type of cookies expires when their purpose has been completed or when they are manually turned off.

The cookies used by the MESTE ZÉ RESTAURANT on the website do not collect personal information that allows us to identify you.

The cookies used on are:

Analytical - collect information about users' browsing experience on the web page anonymously, but sometimes also allow a user to be uniquely and unambiguously identified to obtain information about the user's interests in the services provided by the web page.

Advertising - persistently active but for a limited time, in order to collect user information about internet browsing habits so that the advertising you view matches your needs and interests.

Third party - allow the site to remember browsing preferences, language, region and collect user information to direct advertising to their interests. uses cookies to collect statistical information in order to analyze the functioning of the site and the browsing experience of users, and to evaluate the effectiveness of advertising and promotional campaigns.

Disable use of cookies

All browsers allow you to accept, decline or delete cookies by selecting the appropriate settings in your browser. Thus, users can disable the use of cookies on at any time by modifying their browser settings.

However, it is important to note that disabling cookies may prevent some web services from functioning properly, affecting all or part of your browsing.

Google Chrome:

Internet Explorer:

Mozilla Firefox:

Apple Safari:

Privacy Policy

MESTE ZÉ RESTAURANT privacy policy


The MESTE ZÉ RESTAURANT, in the context of its attributions, proceeds to the processing of personal data, intending to ensure with rigor, effectiveness and security the protection of all the data that it collects and processes daily.

Please read this Privacy Policy which describes how we treat your personal data and how you can exercise your rights as a holder of personal data processed by MESTE ZÉ RESTAURANT.

2. Data Protection Officer

As part of its activities and tasks, MESTE ZÉ RESTAURANT is the entity responsible for the collection and processing of personal data, which is processed and stored in an automated and non-automated manner.

MESTE ZÉ RESTAURANT has a Data Protection Officer, who can be contacted at This email address is being protected from spambots. You need JavaScript enabled to view it.
In particular, the Data Protection Officer shall be responsible for monitoring the compliance of activities involving the processing of your data with the applicable legal and regulatory rules, as well as the point of contact between MESTE ZÉ RESTAURANT and the National Supervisory Authority, as well as between MESTE ZÉ RESTAURANT and its customers and users in matters concerning the processing of personal data.

3. Personal Data, Personal Data Holders and Personal Data Categories

What is personal data?
Personal data is any information of any kind, collected on any kind of medium, relating to an identified or identifiable natural person. The set of information that may lead to the identification of a particular person is identifiable, in particular by reference to an identifier (such as an identification number or location data).

From whom do we collect personal data?
In view of the duties of the Fifth Far Bread, most of them are treated by legal persons (companies and associations). Nevertheless, for the performance of their duties, data may be collected and processed from the following types of natural persons (non-exhaustive list):

• Customers / investors and their employees;
• Service providers and their employees;
• Candidates and interns of the INOV Contacto program;
• Candidates and clients of programs promoted by MESTE ZÉ RESTAURANT;
• Participants in events promoted by MESTE ZÉ RESTAURANT;
• Visitors to the MESTE ZÉ RESTAURANT facility.

What personal data do we handle and how do we collect it?
MESTE ZÉ RESTAURANT collects only data that is appropriate, relevant and limited to what is necessary for the purposes for which it is processed.

The collection of your data can be done orally, in writing (namely through forms and contracts), as well as through the website MESTE ZÉ RESTAURANT. We generally collect your data directly, and personal data may also be collected from public sources (such as internet sites and official public directories) as well as from incentive management entities.

For the purposes of the different purposes, we may collect the following types of personal data:
• identification data (such as name, place of birth, citizen card or date of birth);
• contact details (such as mobile phone, address or email);
• educational and professional data (such as educational level and CV);
• bank, financial and transaction data (such as IBAN or tax ID);
• location data (such as IP address);
• event recording or video conference images;
• images collected through video surveillance systems.

As a rule, MESTE ZÉ RESTAURANT does not collect special data, such as health data or data relating to offenses or criminal offenses.

4. Foundations and Purposes of Personal Data Processing

Why and on what basis do we use your personal data?
All data collected and processed by MESTE ZÉ RESTAURANT are based on one of the following conditions of lawfulness.

• Consent: When collection is preceded by your express, specific and informed consent, via written support or via the web.
We collect your consent, for example, for purposes related to enrolling in the INOV Contacto program, subscribing to newsletters or enrolling in actions promoted by MESTE ZÉ RESTAURANT.

• Performance of contract or pre-contractual due diligence: when treatment is required for the performance of a contract to which it is a party or for pre-contractual due diligence.
This condition will be met when we process your data for the purposes of managing funding and cooperation programs and protocols, or for supply and service contracts.

• Compliance with legal obligations: when treatment is required to fulfill a legal obligation.
This includes, for example, the communication of data to other public bodies (national tax and judicial).

• The public interest: when treatment is necessary for the exercise of public interest functions.
Since MESTE ZÉ RESTAURANT is a public body, whose duties are mostly related to missions that include support for the investment of companies in Portugal and support for the internationalization of Portuguese companies, this includes treatments related to the implementation of programs. incentives, as well as managing the relationship with the sectoral associations with which companies are

• Legitimate interest: when treatment is necessary for the legitimate interests of the controller or third parties to be pursued without prejudice to the rights and freedoms of its clients and / or users.
This includes all treatments that result from attributions granted by law, namely the internal and external disclosure of Portuguese entities, nationally and internationally.

What are the purposes for which we collect your data?
Personal data collected by MESTE ZÉ RESTAURANT is only processed for specific, explicit and legitimate purposes. When personal data are collected, they are solely for the purposes expressly identified at the time of collection. We list here the main purposes that justify the collection of personal data by MESTE ZÉ RESTAURANT
• Internal and external disclosure of Portuguese entities;
• Contractualisation and management of financing and cooperation programs and protocols;
• Management of the INOV Contacto program;
• Event management promoted by MESTE ZÉ RESTAURANT;
• Contractualisation of supply and service contracts;
• Dissemination of newsletters / publications;
• Physical Safety of Facilities and People.

5. Period of retention of personal data

MESTE ZÉ RESTAURANT shall process and retain your data only for such period as may be necessary for the pursuit or completion of the intended purpose of the processing, subject to the maximum time required to comply with contractual, legal or regulatory obligations.
As a general rule, and where there is a contract that legitimizes the processing of your data, MESTE ZÉ RESTAURANT will keep such data as long as such contractual relationship is maintained. Other circumstances exist, such as compliance with legal or regulatory obligations (for example, for tax compliance purposes, personal data relating to invoicing must be retained for a maximum of ten years from the practice of the act), as well as pending legal proceedings, which may legitimize your data being retained for a longer period of time.
At the end of the retention period, MESTE ZÉ RESTAURANT will delete these data.

6. Rights of data subjects

Under current law, from the moment we collect and process your data, there is a set of rights that you may at any time exercise with the FARTA PÃO.

What are your rights?

Right of access: The right to obtain information on the processing of your data and its characteristics (in particular the type of data, the purpose of processing, to whom your data may be communicated, the retention period and which data you have to compulsory or optional).

Right of rectification: Right that allows you to request the rectification of your data, requiring that it be accurate and current, such as when you consider it to be incomplete or out of date.

Right to data deletion or “Right to be forgotten”: the right that allows you to request the deletion of your data when you consider that there are no valid grounds for data retention and as long as there is no valid basis for such processing (such as performance of a contract or fulfillment of a legal or regulatory obligation).

Right to Limitation: The right to suspend treatment or to limit treatment to certain categories of data or purposes.

Right to Portability: Right through which you may request the submission of your data, in digital format and of current use, allowing the reuse of such data. Alternatively, you may request the transmission of your data to another entity that will be responsible for processing your data.

Right of Opposition: Right that allows you to oppose certain purposes and provided that no legitimate interests prevail over your interests. One example of this right concerns opposition to direct marketing (marketing) purposes.

Right to withdraw consent: a right that allows you to withdraw your consent, but which can only be exercised when your consent is the only condition of legitimacy.

How can you exercise the Your rights?
All rights described above may be exercised, subject to the limitations set forth in applicable law, upon written request to be remitted through our form.
You may also refer questions regarding the processing of your data, directly to the Data Protection Officer, through the email indicated in point 2.
You may also file a complaint with the National Supervisory Authority.

7. Data Transmission

With whom do we share your personal data?
In accordance with the duties of MESTE ZÉ RESTAURANT, and depending on its purpose, your data may be shared with third parties, which include national and international public bodies and private entities for the purpose of fulfilling legal or regulatory obligations, contractual or functions. of public interest.
Your data may also be accessed by MESTE ZÉ RESTAURANT service providers, deemed necessary for the fulfillment of the purposes described above, in particular as regards information and archiving security services. QUARTA FARTA PÃO guarantees that it only uses service providers that provide the guarantees of execution of technical and organizational measures necessary and adequate to protect your personal data.

Transfers of personal data outside the EEA
MESTE ZÉ RESTAURANT may exceptionally transfer your personal data to third countries (outside the EEA - European Economic Area).
In such cases, MESTE ZÉ RESTAURANT will ensure that data transfers are performed in strict compliance with applicable legal standards.

8. Legislation

The processing of personal data of users and customers by MESTE ZÉ RESTAURANT, as well as the sending of commercial communications by electronic means are in accordance with the national and Community legislation in force, namely by the General Data Protection Regulation.

Last updated: December 30, 2019

Online Conflict Resolution

In the event of consumer disputes, the consumer may refer to the European Online Dispute Resolution Platform, available at to the following alternative consumer dispute resolution entities (under Law No. 144/2015, of September 8th):


CNIACC - Centro Nacional de Informação e Arbitragem de Conflitos de Consumo
Faculdade de Direito da Universidade Nova de Lisboa
Campus de Campolide
1099-032 Lisboa
Tel.: 213 847 484
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.


CIMAAL - Centro de Informação, Mediação e Arbitragem de Conflitos de Consumo do Algarve
Edifício Ninho de Empresas, Estrada da Penha, 8005-131 Faro
Tel.: 289 823 135
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.


Centro de Arbitragem de Conflitos de Consumo do Distrito de Coimbra
Av. Fernão Magalhães, n.º 240, 1º - 3000-172 COIMBRA
Tel.: 239 821 690 /289 / Fax.: 239 821 690
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.


Centro de Arbitragem de Conflitos de Consumo de Lisboa
Rua dos Douradores, 116, 2º - 1100-207 LISBOA
Tel: 218 807 030 / Fax: +351 218 807 038
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it. / This email address is being protected from spambots. You need JavaScript enabled to view it.


Centro de Informação de Consumo e Arbitragem do Porto
Rua Damião de Góis, 31 – Loja 6 – 4050-225 Porto
Tel.: 225 508 349 / 225 029 791 / Fax: 225 026 109
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.


Centro de Arbitragem de Conflitos de Consumo do Vale do Ave / Tribunal Arbitral
Rua Capitão Alfredo Guimarães, n.º 1, 4800-019, Guimarães.
Tel.: 253 422 410 / Fax: 253 422 411
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.


Centro de Informação, Mediação e Arbitragem de Consumo (Tribunal Arbitral de Consumo)
Rua D. Afonso Henriques, nº 1 (Ed. Junta de Freguesia da Sé)
4700-030 Braga
Tel: 253 617 604 / Fax: 253 617 605
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Viana do Castelo
Av. Rocha Paris, nº 103 (Ed. Vila Rosa)
4900-394 Viana do Castelo
Tel: 258 809 335 / Fax: 258 809 389
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.


Centro de Arbitragem de Conflitos de Consumo da Região Autónoma da Madeira
Rua Direita, 27 - 1º Andar, 9050-405 Funchal;
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.


For more information see the Consumer Portal at

Livro de Reclamações Online

livro reclamacoes